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Assistant Manager | Players World of Sports - Hilton Head Island, SC
Description
We are seeking a dynamic Assistant Manager to join our team. The ideal candidate will assist the Manager in daily operations, sales, inventory, vendor relationships, and staff management. They will also ensure the smooth and successful operation of the retail business and provide exceptional customer service.
Responsibilities
- Support the Manager in overseeing daily store operations
- Assist in managing inventory control, ordering supplies, and maintaining vendor relationships
- Move dynamically on the retail floor, provide excellent customer service to ensure an optimal guest experience, and resolve customer issues
- Train and develop staff on product knowledge, sales techniques, and company policies
- Provide retail floor leadership to team members and make decisions to maintain the efficiency and effectiveness of retail floor operations
- Monitor sales performance and implement strategies to achieve targets
- Handle cash transactions and operate Point of Sale (POS) systems
- Communicate effectively with team members and upper management
- Ensure compliance with current and future company policies and procedures
- Execute company-level operations-focused directives, projects, and initiatives
- Facilitate a seamless end-to-end guest experience
Qualifications
- Proven experience as an Assistant Manager or similar role
- Strong ability to sell products and drive sales
- Proficient in inventory control procedures
- Excellent phone etiquette and communication skills
- Ability to manage and motivate a team effectively
- Familiarity with training development for staff improvement
- Knowledge of POS systems and basic clerk duties
Compensation
$45,000 - $55,000 yearly
About Players World of Sports
Players World of Sports has a long-standing history as an independent, family-owned business, proudly serving the local Hilton Head Island community since 1982. Players World of Sports has a strong reputation in Hilton Head Island and surrounding communities as the go-to experts in tennis racquet selection, racquet re-stringing, and the fast-growing sport of pickleball.
Perks and Benefits
- Flexible scheduling options
- Employee discounts and special perks
- Opportunities for growth and skill development
- Fun, team-focused work environment
Retail Sales Associate | Players World of Sports - Hilton Head Island, SC
Description
A Player's World of Sports Sales Associate is responsible for creating a positive guest experience by engaging with customers, providing product knowledge, and facilitating sales. They play a key role in building community, ensuring smooth transactions, and contributing to the overall success of the retail store.
Responsibilities
- Engage and connect with guests, creating a welcoming environment and provide exceptional customer service to sports lovers and beginners alike
- Build and maintain a strong, in-depth product knowledge to offer personalized recommendations
- Ensure a seamless end-to-end guest experience, including handling transactions efficiently using our Point of Sale (POS) system
- Assess guests' needs to provide personalized solutions for purchases and returns
- Dynamically support the sales floor, attending to multiple guests and store needs
- Assist with restocking, inventory management, and maintaining a clean and tidy sales floor
- Ensure accurate product pricing, tagging, and merchandising
- Support special events, sales promotions, and monthly inventory counts
Qualifications
- Friendly, confident communicator with a positive attitude
- Sales-driven with a passion for helping customers
- Collaborate with team members to ensure optimal guest experience, smooth store operations, and achieve store goals
- Able to adapt to and multitask in a fast-paced retail environment
- Willingness to work weekends, holidays, and flexible shifts
- Retail experience is a plus, but personality and enthusiasm are key
Compensation
$18 - $20 hourly
About Players World of Sports
Players World of Sports has a long-standing history as an independent, family-owned business, proudly serving the local Hilton Head Island community since 1982. Players World of Sports has a strong reputation in Hilton Head Island and surrounding communities as the go-to experts in tennis racquet selection, racquet re-stringing, and the fast-growing sport of pickleball.
Perks and Benefits
- Flexible scheduling options
- Employee discounts and special perks
- Opportunities for growth and skill development
- Fun, team-focused work environment
Location
- 38 Shelter Cove Ln Suite 130
- Hilton Head Island, SC 29928
Hours
- Monday - Saturday
- 10 am - 7 pm
- Sunday
- 11 am - 5 pm